How we handle your information.

zeeROOTS respects your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and how you can contact us about your information.

Information we collect

When you place an order, send an inquiry, or contact us, we may collect your name, email address, phone number, pickup or delivery details, postal code, order details, notes, and related communication history.

When you use online card payment, payment information is processed by Square. zeeROOTS does not store your full card number or card security code. Square may collect and process payment-related information under its own privacy notice .

How we use information

We use personal information to confirm orders, prepare and fulfill pickup or delivery, process payments, send order updates, respond to questions, manage retailer inquiries, prevent fraud or misuse, and keep basic business records.

Sharing information

We only share information when needed to operate the business, such as with Square for payment processing, email or messaging services for order communication, service providers that help run the website, or when required by law.

Cookies and website data

The website may use basic browser storage to remember temporary preferences, such as an order draft or dismissed announcement. Payment providers and embedded third-party services may use their own cookies or similar technologies.

We may use privacy-focused website analytics to understand general site activity and improve the website. We do not send personal order, contact, or payment details to these analytics tools, and analytics may be blocked by browser privacy settings or extensions.

Retention and safeguards

We keep personal information only as long as reasonably needed for orders, customer service, business records, tax or accounting requirements, and legal compliance. We use reasonable safeguards to protect the information we handle.

Your choices

You can contact us to ask about the personal information we hold about you, request a correction, or ask us to delete information where we are not required to keep it for business, legal, tax, or safety reasons.

Contact

For privacy questions, contact zeeROOTS by phone or text at +1 587 602 4779.