Ordering fresh juice from zeeROOTS.

These terms apply when you use this website, place an order, request delivery or pickup, contact zeeROOTS, or purchase zeeROOTS products.

Orders and availability

zeeROOTS juices are prepared in small batches. Orders are subject to product availability, ingredient availability, delivery eligibility, and final confirmation. We may contact you if an item, flavor, fulfillment detail, or timing needs to be adjusted.

Prices and payment

Prices are shown in Canadian dollars. Checkout may include any applicable delivery fee before payment. One-time online card payments are processed securely by Square and may also be subject to Square's applicable payment terms . Subscription orders are confirmed before payment.

Pickup and delivery

Pickup is available in Airdrie. Saturday delivery is available only for eligible postal codes in the listed delivery areas. Delivery fees and free delivery eligibility are calculated during checkout. Delivery orders require an accurate postal code and street address, with any apartment, unit, buzzer, cooler location, or delivery note added when helpful. Saturday delivery orders must be placed by Thursday night; orders placed after Thursday are scheduled for the following Saturday unless special arrangements are made. If your postal code is outside our online delivery range, you may still contact us to ask about options.

If nobody is home, leave a cooler with ice packs in a safe, accessible place and include the cooler location in your order notes. If an address, postal code, unit, buzzer, or delivery instruction is wrong, contact us immediately. Rerouting, redelivery, replacement, credit, or refund requests are reviewed case by case because fresh juice must stay refrigerated.

Cancellations, refunds, and changes

Please contact us as soon as possible if you need to cancel or change an order. Because juices are made fresh to order, cancellations or refunds may not be available once preparation has started, the order has been completed, or the order is out for delivery. If there is an issue with your order, contact us promptly so we can review it.

If your juice arrives damaged, leaking, missing, warm, or otherwise incorrect, contact us promptly with your order details and a photo when possible. We will review the issue and confirm whether a replacement, credit, or refund is available.

Subscriptions

Biweekly subscription requests are confirmed before payment so we can verify flavors, delivery or pickup timing, start date, delivery fee, and final pricing. To change, pause, or cancel a subscription, contact zeeROOTS before the next batch is prepared.

Freshness and food safety

Keep juices refrigerated. If you will not be available for delivery, leave a cooler with ice packs in a safe, accessible location. Natural separation is normal; shake well before drinking. Follow the storage and freshness guidance provided with your order.

Ingredients, allergies, and wellness information

Please review ingredients before ordering, especially if you have allergies, sensitivities, medical conditions, or dietary restrictions. zeeROOTS juice is a food product, not medical advice, and is not intended to diagnose, treat, cure, or prevent any disease.

Website content and copyright

All website text, images, product names, brand elements, and other content are owned by or licensed to zeeROOTS unless otherwise stated. You may not copy, reuse, or distribute website content without permission.

Contact

Questions about these terms can be sent by phone or text to +1 587 602 4779.